Privacy Policy
This policy explains what personal data Aurora Hire ("we", "us") collects, why, how long we keep it, and the choices you have. It covers two groups of people: clients (recruiters and hiring teams who use the Aurora Hire app) and candidates (people invited by a client to take an AI-led interview).
1. Who we are
Aurora Hire is operated by Aurora Native ("Aurora"). For client account data, Aurora is the controller. For candidate interview data, the client that invited the candidate is the controller and Aurora acts as its processor, following the client's instructions. Contact: hello@aurorahire.ai.
2. Data we collect from clients
- Account data: name, work email, company name and website, and a password (stored only as a salted hash) or, if you sign in with Google, the identifier and email Google shares with us.
- Content you create: job descriptions, interview questions, company profile text, candidate names and contact details you enter to send invitations.
- Usage and billing data: interview credits, invoices and payment status. Card details are handled by our payment providers and never reach our servers.
- Technical data: IP address, browser type and request logs, kept for security and abuse prevention.
3. Data we collect from candidates
Before an interview starts we show what will be recorded and ask for explicit consent. Only after consent do we collect:
- Voice audio of the interview, streamed in real time to our speech provider to transcribe and to generate the interviewer's replies.
- Transcript of the conversation, generated from the audio.
- Evaluation produced by an AI model from the transcript: answers to the client's questions, a summary and a score.
- Contact details the client provided to invite you (name, email, and phone number if invited by WhatsApp).
Candidates may decline to take the interview; declining has no effect other than the client being told that the interview was not taken.
4. How we use the data
- To run the interview and deliver the transcript and evaluation to the client that invited you.
- To operate, secure and improve the service, including fraud and abuse prevention.
- To bill clients and send transactional messages (invitations, receipts, account notices).
- We do not sell personal data and we do not use candidate audio or transcripts to train AI models.
Automated evaluation: the evaluation is an aid for the client's recruiters. Hiring decisions are taken by the client, not by Aurora Hire. Candidates may ask the client for a human review of any decision.
5. Service providers
We rely on a small number of providers, each bound by contractual data-protection terms:
| Provider | Purpose |
|---|---|
| Cloudflare | Hosting, storage, networking and security for the whole service |
| xAI | Speech-to-speech interviewing and language models for drafting and evaluation |
| Optional "Sign in with Google" for client accounts | |
| Stripe, Mercado Pago | Payment processing for clients |
| Meta (WhatsApp Business) | Delivery of interview invitations when a client chooses WhatsApp |
6. Retention
- Interview audio is processed in real time and is not stored after the session ends.
- Transcripts and evaluations are kept for as long as the client keeps the job open, and deleted when the client deletes the job or the account, or on request.
- Client account data is kept while the account is active and deleted within 30 days of account closure, except billing records we must keep by law.
- Security logs are kept for up to 90 days.
7. Your rights
Depending on where you live (including under the GDPR in the EU/EEA and the LGPD in Brazil) you may have the right to access, correct, delete, or receive a copy of your personal data, to restrict or object to its processing, and to withdraw consent. Candidates should direct requests to the client that invited them; we will help the client respond. You can also write to hello@aurorahire.ai and we will answer within 30 days. You have the right to complain to your data-protection authority.
8. Security
Data is encrypted in transit (TLS) and at rest. Passwords are stored only as salted hashes. Access to interview results is limited to the client account that owns the job and to links the client explicitly shares. Internal access is restricted to Aurora staff with a need to know and is authenticated with corporate single sign-on.
9. International transfers
Our providers process data in the United States and in other countries. Where data leaves the EU/EEA, the United Kingdom or Brazil, we rely on standard contractual clauses or equivalent safeguards.
10. Changes and contact
We will post any changes to this policy on this page and update the effective date. Questions: hello@aurorahire.ai. See also our Terms of Service.